Terms & Conditions

Welcome to EGEEN. These Terms & Conditions govern your use of our website (egeen.ae) and the purchase of products from our store. By accessing our site and placing an order, you agree to be bound by the following terms.

1. General Conditions

  • EGEEN is an e-commerce platform based in Ajman, UAE, specializing in professional tools and industrial equipment.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, or resell any portion of our service or products without express written permission from us.

2. Accuracy of Information & Product Use

  • Technical Specifications: We strive to ensure all tool specifications (Voltage, RPM, Torque, etc.) are accurate. However, EGEEN is not liable for minor manufacturer variations.

  • Professional Use: Our tools (such as Die Grinders and Angle Drills) are intended for use by trained individuals. By purchasing, you acknowledge that you understand the safety protocols required for operating power machinery.

  • Misuse: EGEEN is not responsible for any injury, loss, or damage resulting from the incorrect or unauthorized use of tools purchased from our store.

3. Pricing and Payments

  • All prices are listed in UAE Dirhams (AED).

  • Prices for our products are subject to change without notice.

  • We accept payments via Credit/Debit Cards and Cash on Delivery (COD) within the UAE.

  • In compliance with UAE law, 5% VAT will be applied to all taxable supplies where applicable.

4. Shipping and Delivery

  • We deliver across the United Arab Emirates.

  • Delivery timelines are estimates and may vary based on your specific location (Dubai, Abu Dhabi, Sharjah, Ajman, etc.).

  • Risk of loss and title for items pass to you upon our delivery to the carrier.

5. Intellectual Property

  • All content on this site, including product images, logos (EGEEN), and text descriptions, is the property of EGEEN and is protected by UAE and international copyright laws.

6. User Comments and Feedback

  • If you post product reviews or comments, you grant EGEEN the right to use, edit, and publish that content for marketing purposes on our website or social media.

7. Limitation of Liability

To the maximum extent permitted by UAE law, EGEEN shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, arising out of the use or inability to use our products.

8. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Ajman.

9. Contact Information

For any questions regarding these Terms & Conditions, please visit us at our office or contact us via the details below:

  • Company Name: EGEEN

  • Office Location: Opposite of Darmix Ready-Made Concrete, New Industrial Area 1, Ajman – United Arab Emirates.

  • Phone: +971 6 748 4044

  • Email: media@egeen.ae

  • Office Hours: Monday – Sunday | 07:00 AM – 08:00 PM